• A mediation offer and a focus on early resolution 
 • Collaborative development of a Fair and Inclusive action plan to address issues of discrimination
 • New methods of recruitment to make our jobs more accessible
 • A new benefits package 
 • Initial work complete on a pay review
 • Big Difference Awards to recognise great work
 • Launch of a volunteering strategy
 • Pensions awareness sessions 
 • A staff survey to inform our next steps (results due in May)
 • Using our workforce data to measure our performance
 • Roll-out of a Leadership Development Programme
 • A new behaviour framework
 • A coaching and mentoring offer
 • A well workforce survey to inform our wellbeing work
 • Menopause awareness training
 • Health checks for City clean and other front line staff
 • Support for carers
 • Men’s health campaign
 • Resilience and mental health training 
 Our People Promise has 5 work-streams designed to improve our employment offer and the performance of the organisation. Each has a programme of activity and involves a wide range of staff, TU colleagues and staff Forums. Our actions include: